eVoice of the Patient

Achieving higher customer service levels and retaining patients can be accomplished through a new state-of-the-art customer feedback tool called Voice of the Patient.   This automated customer survey program will allow you to capture immediate and actionable feedback from your patients that will allow you to make critical business decisions for your practice and track overall patient satisfaction.  All data collected will be delivered to you through a live web portal.  You will be able to compare your office(s) to others in your area and around the country.

www.aoa.org/VoiceofthePatient

Voice of the Patient has been developed by Corporate Research International (CRI).  Since 1997, CRI has been one of the world leaders in customer loyalty research.