Certificate Program

Earn the Certificate in Optometric Administration (OAA)

The Commission on Paraoptometric Certification (CPC) has launched its first in a series of specialized area of care assessment-based certificate programs. The purpose of assessment-based certificate programs is to help fill the need for qualified personnel trained with a multi-disciplined set of competencies. These certificates are non-degree granting programs that provide instruction and training to aid participants in acquiring knowledge, skills and competencies, and designate that participants have passed an end-of-program assessment.

The Optometric Administrative Assessment-Based Certificate Program (OAA) is a comprehensive program designed to help optometric staff develop a solid foundation in managing an optometric practice. The program is intended to parallel the skills and knowledge required on the job. The program is designed for practice managers, office administrators, front office personnel, and support staff.


Interested candidates should purchase the OAA Certificate Package by calling 800-262-2210 ext. 8400 between 8:00am- 4:00pm CST. Item cannot be ordered online. Participants will receive a DVD containing all learning modules, a test booklet, and a test form. The completed test and booklet should be mailed to the CPC for grading. Those who successfully pass the test will be awarded a certificate. Candidates may retake the test one time at no additional charge.

Learning modules included:


Unit 1

Financial Management and Professional Issues

Includes general financial office administration including developing and maintaining a budget, forecasting and

revenue projecting, and financial control. Addresses professional relations, ethics, conduct, liability, and malpractice.

Unit 2

Assisting Foundation

Covers a multitude of first aid procedures, safety precautions, basic procedures in taking a patient history, and protective standards.

Unit 3

Practice Administration

Includes an introduction to insurance, coding and billing, keeping the patient flow functional, and general front office skills. This unit also includes HIPAA regulations, and emphasizes organizational, time, and inventory management skills.

Unit 4

Human Resources and Time Management

Highlights the essentials for basic human resource management. This includes personnel responsibilities such as writing job descriptions and administrative procedures and manuals.


View the OAA Certificate Program Brochure

OAA Certificate Package

(Item CPC-09)—The OAA Certificate Package includes all the materials you will need to prepare for and take the OAA exam. The package includes a DVD, test booklet, and an official Scantron form. To place your order, please call 800-262-2210 ext. 8400 between 8:00am- 4:00pm CST. Item cannot be ordered online.


OAA Certificate Assessment Only

(Item CPC-10)—The OAA Certificate Assessment is ideal if your office has already purchased the OAA Package, and would like additional optometric staff members to complete the exam. To place your order, please call 800-262-2210 ext. 8400 between 8:00am- 4:00pm CST. Item cannot be ordered online.

Member & Non-Member—$75