- PB-AI and Optometry: How Autonomous Technology is Changing the Way Diabetic Retinopathy and Macular Edema are Diagnosed
- PB-Are You Okay? Recognizing Warning Signs of Patient Mental Illness in Optometric Practice
- PB-Basics of Infection Control
- PB-Boxing Out Unconscious Bias: Don't Let Your Unconscious Biases Put People in a Box!
- PB-Can Implicit Bias Affect the Optometric Exam?
- PB-Cultural Competency and Social Determinates of Health for Optometry
- PB-Focus On Vision & Health Promotion For I.D. Athletes
- PB-Health Promotion, Disease Prevention, and Patient Education in an Optometric Practice - An Interprofessional Approach
- PB-Infection Control: Implementation in a Clinical Practice
- PB-Marijuana and Driving: Your Retina and Brain
- PB-Optometry's Role in Reducing Healthcare Disparities
- PB-Population Health The Changing Healthcare System and Why Optometry Needs To Know
- PB-The Opioid Epidemic and Drug Diversion
- PB-The Perils of Physician Bias: What It Means and What We Need to Do About It
PB-Improving Patient Communication: What Does Culture Have to Do with It?
Patient communication is a critical component in patient encounter. The communication flow from the first interaction to the last will have an impact on several practitioner dimensions such as patient adherence, medical errors, and even physician job satisfaction. One layer of interaction that may be overlooked yet it improves patient doctor and patient staff communication is cultural humility. This presentation will define cultural humility, identify the need for patient centered communication and cultural humility, and how to incorporate both factors in your practice.
Janette Pepper, O.D.
AOA Expiration Date:
Learn how you can apply or nominate a doctor of optometry for the 2024 AOA Leadership Institute.