Patient communication is a critical component in patient encounter. The communication flow from the first interaction to the last will have an impact on several practitioner dimensions such as patient adherence, medical errors, and even physician job satisfaction.  One layer of interaction that may be overlooked yet it improves patient doctor and patient staff communication is cultural humility. This presentation will define cultural humility, identify the need for patient centered communication and cultural humility, and how to incorporate both factors in your practice.

Course Code:



Janette Pepper, O.D.



AOA Expiration Date:


Related News

Be in the know: Optometry's Meeting® 2024 live news

This is the official news page for Optometry's Meeting® 2024. Here, you will find exclusive news coverage with live running news stories.

Primary care of the stroke patient

Two case studies illustrate why primary eye care providers should know the symptoms of stroke and understand the range of visual rehabilitation therapies.

How AOAExcel® makes your life easier

Get to know the program that empowers you with tools to help simplify your practice.