Vision Plan Communications to Enrollees & Providers Summary

The latest guidance offered (as of February 2, 2021) by individual plans.

For more information, please consult the following links.

Aetna

Find more information on Aetna's plan to help during COVID-19.

AlwaysCare (Starmount's sister company)

As of Jan. 1, 2017, AlwaysCare is part of Unum. Find more resources and Unum's reponse to COVID-19.

Envolve

Find Envolve response to COVID-19.

EyeMed

EyeMed is encouraging customers to check with their provider on services that are available during the COVID-19 pandemic.

For more information, visit EyeMed COVID-19 response page.

EyeQuest

There is currently no response on EyeQuest's site. However, the parent company, DentaQuest says, "DentaQuest is closely monitoring—and working hard to prevent—the spread of COVID-19, also known as coronavirus. The health and safety of our employees, partners, patients and communities is a top priority, and we want to ensure everyone has access to the right resources in this challenging time."

Find upates and resources from DentaQuest.

Fidelity Security Life Insurance Company

Fidelity Security Life Insurance Company is monitoring the situation closely and is working to be able to continue to provide services to its policyholders.

General Vision Services

General Vision Services has notified policyholders that providers may be closed and to check on hours of operation when confirming an appointment.

You can reach GVS at 800.847.4661 or by visiting contact page.

Find General Vision Services' response to COVID-19.

Guardian/Avesis

Guardian/Avesis COVID-19 FAQ.

Humana

Find out how Human is protecting members and reducing the spread of COVID-19.

March® Vision Care

MARCH Vision Care says its call center is staffed, all self-service capabilities are available and claims are being processed.

Find March Vision Care's reponse and updates to COVID-19.

MESVision

MESVision's provider portal is available to allow you to continue to verify eligibility and submit claims.

Find out how MES Vision is helping you and your patients.

MetLife

MetLife "remains committed to ensuring our customers get the service they expect and the timely handling of claims."

Molina

Molina Healthcare has reduced cost-sharing (including, but not limited to, co-pays, deductibles or coinsurance) to zero for all medically necessary screening and testing for COVID-19.

Find Molina Healthcare is helping during COIVD-19.

National Vision

See National Vision Provides Business updates in response to COVID-19.

TRICARE

See TRICARE's reponse regarding COVID-19.

VBA (Vision Benefits of America)

VBA email contact information

Find Vision Benefits of America's important messaging regarding COVID-19.

Versant

Versant has stated it is working to continue eye wear order fulfillment and doesn't anticipate any disruption to production or claims processing.

Find Versant's repsonse and updates on COVID-19.

Vision Service Plan (VSP)

UnitedHealthcare

Find out how UnitedHealthcare is helping with COVID-19 concerns.

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