- Warby Parker slapped with $1.5 million penalty for HIPAA breach
- How AOA advocacy keeps contact lens wearers fright free
- Contacts Lens Prescription Modernization Act introduced as next step in ending damaging robocalls
- Health system optometrists strike for recognition, fair labor practices
- How AOA is keeping contact lens wearers safe this spooky season
- Constant presence: Alliance builds reputation for patient safety advocacy
- Hubble Contacts concerns grow after woman loses eye, AOA asks where’s enforcement?
- AOA Today Show Response
- AOA recommends care standard for telemedicine use amid rapid change
- AOA issues consumer health alert for online vision tests
- AOA's 31 in 31 campaign
- Vision Direct website removes FCLCA claims after AOA and BBB challenge
- Goal should be mandatory protective eyewear in high school field hockey
- Mere commoditization
- AOA pushes Amazon to sufficiently address inappropriate contact lens sales
- Vision Direct UK to halt sales without required prescriptions after AOA complaints
- Alcon joins Health Care Alliance for Patient Safety
- Patients need guidance on risks of online vision apps
- AOA demands 1-800 Contacts change misleading message
- Telemedicine-Policy
- Breaking through the pandemic
- VA rescinds laser policy
- AOA rallies optometry and allies to fight FTC contact lens rule
- Company recalls colored contact lenses it was selling online without FDA clearance
- FTC Contact Lens Rule changes
- ftc flags vision apps misleading claims
- atlantic author retracts tweet
- Homeland Security agents bust counterfeit contact lens dealers
- 1800 online eye test
- FDA enforcement action disrupts vision test company
- AOA AFOS continue fight against VA experimental eye exam replacement program
- Amazon drops noncompliant contact lens sellers
- Can you hear me now?
- AOA rejects demand from Stanton Optical to retract article
- AOA urges Federal Trade Commission to investigate Visibly ExpressExam
- FTC finds 1-800 Contacts engaged in anticompetitive agreements
- Opternatives doctor locator draws questions
- FDA warning to Opternative
- Illegal contact lens retailers slapped with fines penalties
- Holding accountable errant eye care retailers
- Hubble update
- AOA continues the fight for patient safety
- Veterans Round Table
- Balancing patient health safety with technological progress
- AOAs eye health first stance lays bare convenience messaging
- AOA contributes to CDC vision initiative
- States and AOA persevere in fight against heightened opposition from Opternative 1800Contacts
- AOA scrutiny aims to hold device profiteers accountable for false claims
- AOA promotes patient safety protections
- AOA Congress urge VA to uphold promise
- Legislation targets prescription verification deceptive internet sales tactics
- GMA Investigates raises red flag on Opternative
- Preventable vision loss unacceptable
- AOA commends FTC action against 1-800 Contacts
- AOA files expansive FDA complaint against Opternative
- Opternative issued cease and desist order
- AOA officers and CDC officials make plans for more collaboration
- Alliance for Patient Safety
- VA Visit
- AOA leaves impression on White House Conference on Aging
- FTC Upheld
- USPSTF Release
- AOA complaint focuses FDA sights on Opternative
- AOA to Census Bureau Doctor the optimal word
- Help veterans access timely quality care
- AOA Patient safety paramount in contact lens legislation
- AOA authorities target illegal contact sellers
- Legislators petition FTC on retailers unscrupulous tactics
- AOA Opternatives doc locator appears to falsely imply endorsement
- Online vision test receives failing grade from doctor of optometry
- AOA complaints lead to changes in 1 800 Contacts business practice
- AOA warns public about online eye exams
- AOA affiliates continue to challenge online eye exams
- For parents, pediatric benefit brings clarity and consistency
- Be on the lookout Illegal contact lenses
- AOA fights for patient safety in contact lens legislation
- Choice Act offers new opportunities to care for veterans
- AOA backs legislative effort to expand veterans access to eye care
- AOA president to IOM Comprehensive eye exams essential to prevention and public health
- AOA in national roundtable on the future of diabetes care
- AOA Efforts on Contact Lens Bills Guided By Patient Health Concerns
FDA: Opternative in violation of federal law; AOA complaint validated
March 15, 2018
AOA’s 2016 complaint laid groundwork for FDA enforcement action.
Tag(s): Advocacy, Patient Protection
Opternative has marketed its app-based vision test without clearance or approval required by the government, in violation of federal law, the U.S. Food and Drug Administration (FDA) warned in an enforcement action that confirmed AOA's original safety complaint.
Issued to the online vision test company on Oct. 30, 2017—but not made public until March 9, 2018—an FDA warning letter admonished that Opternative was in violation of the Federal Food, Drug and Cosmetic Act (FDCA), and requested the company "immediately cease activities that result in the misbranding or adulteration of the On-Line Opternative Eye Examination Mobile Medical App device, such as the commercial distribution of the device through your online website."
These concerns reflect the very points that AOA first broached in a 2016 complaint to the FDA regarding Opternative's lack of a premarket approval (PMA) prior to marketing, and lack of a formal FDA review of the product's safety and efficacy. As such, AOA President Christopher J. Quinn, O.D., applauds the FDA enforcement action and calls it a major victory for public health and safety.
"The AOA and our member doctors across the country are gratified that the FDA has taken such decisive action to address the urgent health and safety violations we identified, reported and relentlessly followed up on. It is our hope that we are a step closer to holding all companies that would place profits ahead of patient care fully accountable for their actions," Dr. Quinn says.
"As a consistent advocate in ensuring that patients have access to medically recognized eye health care and to protect patients from companies, platforms or services that may put their health at risk, the AOA filed a detailed complaint in 2016 exposing Opternative's 'vision test.'"
AOA's 2016 complaint lays groundwork
Submitted to the FDA's Office of Compliance, Center for Devices and Radiological Health, in April 2016, that complaint logged AOA's concern over potentially serious health risks and Opternative's non-compliance with federal medical device and patient safety laws, Dr. Quinn says. At that time, AOA emphasized that Opternative's lack of premarket approval (PMA) prior to marketing was a violation of the FDCA, and therefore should be removed from the market altogether.
Per the 2016 complaint to the FDA, the AOA argued that Opternative's apparent position is that its mobile app is substantially equivalent to a visual acuity chart, color-vision tester and medical device data system, consequently not requiring PMA. However, AOA challenged that position in its own assessment of the mobile app by reviewing Opternative's March 2014 patent application. In the complaint, AOA stated that Opternative's patent application alone "h2ly suggests that even Opternative recognizes that its device is not substantially similar to any predicate device." After all, part of a patent application is the claim that something differs from existing technology, AOA noted.
Moreover, AOA's review of Opternative's tests raised many questions about the product's safety and efficacy, including the potential for inaccurate prescriptions harming patients, the potential for missed diagnosis of serious and general health conditions, and the creation of a prescription with little input from an eye doctor.
Significantly, the FDA's recent warning letter to Opternative demonstrates that the agency agrees with many of AOA's concerns, including three key points:
- Opternative's mobile app is considered a "device" under section 201(h) of the FDCA, 21 U.S.C. § 321(h), "intended for use in the diagnosis of disease or other conditions or in the cure, mitigation, treatment, or prevention of disease, or to affect the structure or any function of the body
- Opternative's mobile app is "adulterated" under section 501(f)(1)(B) of the FDCA, 21 U.S.C. § 351(f)(1)(B), because it did not have an FDA-approved PMA in effect, or an approved application for an investigational device exemption.
- Opternative's mobile app is "misbranded" under section 502(o) of the FDCA, 21 U.S.C. § 350(o), because the company did not notify the FDA of its intent to introduce the device into commercial distribution.
The FDA offered Opternative 15 business days from the date of receipt to respond; however, the FDA did not indicate whether a response was filed. The AOA subsequently filed a Freedom of Information Act request in August 2017, periodically asking the agency for responses and updates.
The FDA does note in its warning letter that "failure to promptly correct these violations may result in regulatory action being initiated by the FDA without further notice," including seizure, injunctions and civil money penalties.
AOA's continued advocacy, public awareness
The AOA maintains that Americans risk their overall eye health when prioritizing convenience ahead of quality, in-person care. That's why AOA was emboldened on a public awareness campaign to educate consumers, legislators and regulators about the pitfalls of separating refractive tests from comprehensive eye examinations performed in person by an eye doctor, especially in light of Opternative's occasionally confusing messaging about what its mobile app truly delivered in the way of vision services.
In the months following AOA's safety complaint with the FDA, Opternative's mobile app was challenged repeatedly by AOA members in the media, even gaining a spotlight on "Good Morning America." Each time, doctors demonstrated Opternative's insufficiencies not only in its refraction but also in detecting very real health concerns that could have been easily caught via a comprehensive eye examination. It was during this education campaign that in June 2016 the FDA met with Opternative to inform the company of the device's premarket submission requirement. The FDA notes this was in order to evaluate the mobile app's safety and effectiveness.
In November 2016, AOA met with FDA regulators to discuss online vision tests, including Opternative. During that meeting, Dr. Quinn reinforced AOA's serious concerns over such tests and elaborated on additional grounds for alarm over Opternative, including the lack of credible evidence supporting the use of unsupervised, self-administered vision tests.
"The AOA also described a persistent effort by online vision tests to evade federal oversight and regulation, as well as continued, deceptive marketing tactics that mislead patients and potentially jeopardize their eye and vision health," Dr. Quinn said of the meeting. At the time, the FDA gave AOA no indication that Opternative was instructed that its device needed clearance or approval.
In June 2017, Opternative began taking steps to correct its online messaging, following intense pressure by AOA to clarify disclaimers regarding their mobile app's limitations. These changes included emphasizing how its app is not a replacement for a full, comprehensive eye examination, and removing a clinical study that referred to its test as an "exam." Although, the company continued to waver in its own messaging about how long the test takes, and even whether Opternative co-founder Aaron Dalleck was still involved with the company at all.
Four months later, the FDA's workshop on ophthalmic digital health included discussions on mobile medical apps and telemedicine, and in the week following, the FDA issued its warning letter to Opternative.
AOA committed to patient safety
In light of the FDA's warning letter to Opternative and without further information from the FDA, AOA encourages the agency to take action should Opternative not follow the directions and requirements stipulated under the FDCA.