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AOA urges practices to review and appeal downcoded claims

August 19, 2026

The AOA’s updated guide to downcoding.

Tag(s): Practice Management, Billing and Coding


Key Takeaways

  • The AOA receives a significant number of reports of downcoding from doctors of optometry across the country. 
  • Generally, a doctor must appeal at least 70% of their downcoded claims and be successful in the majority of those appeals to be removed from the program. 
  • That’s why practices must consistently review downcoded claims and appeal those that do not accurately reflect the level of care provided. 
  • The AOA offers resources to assist with appeals, and practices are encouraged to report ongoing concerns to the AOA at stopplanabuses@aoa.org. 

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