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CMS to eliminate use of fax machines for insurance claim attachments
CMS to eliminate use of fax machines for insurance claim attachments
April 19, 2026
The AOA has developed a resource to help members understand and prepare for the change.
Key Takeaways
- CMS will eliminate the use of fax machines for “claims attachments,” the supporting documentation that payers sometimes request when adjudicating a claim.
- The rule impacts entities covered by the Health Insurance Portability and Accountability Act, including health plans and health care clearinghouses.
- Doctors must comply with the new rule by May 26, 2028.
- The AOA has developed an FAQ sheet on the new rule and will continue to update members on the rule and its impact.