- Are you prepared?
- How to fill your staffing needs
- The latest on AI and optometry
- More courses, more uses, more impact: Why more AOA member doctors, staff are turning to AOA EyeLearn
- Master paraoptometric certification exam prep with AOA’s study resources
- 5 things every office needs to practice full-scope optometry
- Why thriving practices are prioritizing retirement plans
- What happened to the FTC’s noncompete ban?
- Keeping your practice (and finances) safe
- Is your exam chair ADA compliant?
- 2.9% Medicare cut, broadly panned, looms over 2025 as advocates press Congress
- How to navigate political conversations in your practice
- Making the grade
- Does your malpractice insurance provider measure up?
- The power of delegation
- New technologies shaping optometry’s future
- How AOAExcel makes your life easier
- Next-gen optometry’s focus on independent practice
- Inferiority complexity?
- Is your staff connected? How peer connections benefit practices
- Protecting patient privacy when a clinical observer visits
- Does your practice do in-house billing? Here’s something to know
- Where to start? The tools and resources to leave a positive impact on your patients and community
- AOA boosts support for optometrists rocked by Change Healthcare cyberattack
- Be aware of new classification of employee vs. independent contractor from labor department
- Why optometrists love the AOA Business Card
- Paraoptometric Month
- Patient intake coding for medical diagnoses
- Set your practice up for success
- New federal Corporate Transparency Act
- How to compete with online sellers
- CMS finalizes 2024 physician fee schedule: AOA’s 8 takeaways for optometry
- How do you measure success in your practice?
- 4 tips to elevate the profession and educate the public
- Now we’re talking: Communicating with the public
- Level up your optometric surgical team: AOA launches surgical assistant coursework
- 4 essential personal financial tools for optometrists
- Coding for orthoptic training
- New remote testing option for paraoptometric certification saves time, distance
- Testing 1, 2, 3 … paraoptometric exam handbook, resources for certification testing
- 6 things every hiring practice owner should include in a career center listing
- Now we’re talking: Patient communication
- AOA, leading schools organize to safeguard and expand optometry’s independence
- Co-managed care rife with success stories for patients, doctors
- 3 ways to grow careers and practices at Optometry’s Meeting® 2023
- Why disability insurance is crucial
- Now we’re talking: Interprofessional communication
- Build your practice and protect the planet
- You’ve been served—now what? Where ethical intersects legal
- DEA’s new opioid training mandate: What you need to know
- How to handle bad reviews and ratings
- How the updated position statement can help guide telemedicine in optometry
- 3 questions to ask your malpractice insurance agent
- Optometry’s ‘medical’ eye care opportunity a boon for patients, coordinated care
- AOA Antitrust Compliance Policy
- How the AOA Business Card can benefit your practice
- Combatting inflation
- How to earn an MBA while practicing
- AOA’s new Center for Independent Practice to amplify members-only resources for practice success
- Window Tinting
- The most important thing to know about retirement savings planning
- bolster your cybersecurity
- Identity Theft
- How the HIPAA Privacy Rule applies in a public health emergency
- Partners in care
- 4 tips for handling payer clawbacks: What the experts say
- When patients defect: A case study in emotional intelligence
- A career choice
- Be proactive: Identifying improper sales programs, financial incentives
- Scope of practice and malpractice insurance
- website ADA compliance
- Which retirement plan is right for you
- AOA practice success initiative can help with payer issues
- The most important questions to ask about disability insurance
- audio-only telehealth
- A case study in professionalism
- How to eliminate bias in the exam
- Keeping the practice’s mental health top of mind
- Managing expectations Telemedicines next step
- Optometrys Meeting Surgical Saturday
- 5 ways AOA membership can bring your practice success
- 6 ways to make a job posting pop
- The impact of paraoptometric certification
- AOA EyeLearn revamp improves accessibility of CE resource
- Good faith estimate requirement takes effect
- Optimize your student loan repayment strategy
- How to speak the universal language of care
- How to Obtain Hospital Privileges
- 4 common misconceptions about life insurance
- The privileges of providing care
- How team learning improves doctor-staff coordination
- Pandemic savings strategies
- doctor-patient-communication
- AOA 2021 Virtual Learning Livecast opens for registration
- Virtual interview tips for employers and applicants
- Paraoptometric Exam Materials & Certification
- Keeping the medicine in telemedicine
- Know your options
- Business transition tips for buying or selling
- The wrong patient communication plan could be costly
- New must have resource by AOA for MIPS providers
- AOA faults Ophthalmology journal MIPS study
- Doctors find lessons and success in applying for lifeline PPP loans
- AOA MORE takes yearlong pause
- New rules ahead for patient access to electronic health records
- 7 things to know to protect your future
- PPP Loan Tax Implications
- AOA offers CE-eligible webinar-paraoptometric certification
- 8 lessons the COVID-19 pandemic has taught us
- talking politics keep peace in the practice
- Selling your practice to a private equity firm
- paraoptometric certification
- Life Insurance Awareness Month
- Members support AOA during COVID-19
- VLL courses debut on AOA professional development hub
- Why back to school eye exams are crucial this year
- Protection check-in
- AOA 2020 Virtual Learning Livecast a success
- How to turn your patients into brand ambassadors
- Paraoptometrics have key role in scope expansion
- Communication key unlocking patients virus fear
- lessons from phase one reopening practices
- Report quality measures and MIPS data
- AOA offers guidance for post-COVID-19 reactivation
- How to reduce your carbon footprint
- federal loans ease pain of COVID-19 pandemic
- life insurance questions answered
- ethically providing telehealth services in your practice
- AOA surveys can benefit optometry
- Healthcare cybersecurity
- Doctor google web health-related inquiries can cloud care
- AOAExcel GPO Contact Lenses optical products
- How to get the most out of your AOA member benefits
- How AOA MORE can help you
- Co management 4 steps to success
- What doctors need to know about retirement savings
- Crafting a clickable job posting
- health information cyber attack
- Overtime pay labor law
- Service animals vs emotional support animals in the practice
- InfantSEE tips for children eye exams
- Medicare Beneficiary Identifiers and doctors of optometry
- Physician burnout EHR
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- Ethically incorporating telehealth-telemedicine services into your practice
- Transition Right
- Frequently asked questions about liability insurance
- How good doctors compete with bad companies
- National Life Insurance Day
- Team effort
- National Retirement Week
- How to become a bilingual practice
- Be a social whiz
- How to balance work and home life
- Physician burnout improving, still high comparatively
- What do patients think about the Open Payments program
- Paraoptometric certification can boost a career
- Doctor of optometry diabetes crusade
- How AOA membership helps protect your practice and the profession
- How to optimize diabetic care
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- Pediatric Exams Kids Fears
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- 4 practice tips when disaster strikes
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- Optometrys bread and butter
- Disability Insurance
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- CMS-Texting PHI among health care providers OK with caveats
- TaxTips
- AOA tools you need to succeed
- Keeping peace in the practice during the holidays
- Handle with care How to dismiss a patient
- Cybersecurity Awareness Month
- Dont let your nest egg lay an egg
- How to add a subspecialty to your practice
- Disaster Lessons
- 4 things to consider before volunteering
- Go green and save green
- server and protect
- AOA encourages members to protect themselves against cyberattacks
- Credit breach continues grip on doctors
- AOA cautions against email phishing scams
- AOA to CMS Significant changes needed to MIPS proposed structure
- Caution email phishing scam
- EBO Guidelines in Practice
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- Sunshine Act-Industry Reports
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- Review practice policies on harassment
- Cybersecurity and Cyber Monday
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- tips to get more pediatric patients through your door
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- Improving patient care with certified paraoptometric staff members
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In case of emergency
October 17, 2016
Anything can happen, and you can ensure your practice is ready.
Excerpted from page 48 of the October 2016 edition of AOA Focus.
To show his staff how much he cares, Douglas Melzer, O.D., presented each one of them with a Christmas bonus and a five-gallon bucket of freeze-dried food—to be used in the event of an emergency situation. The bucket—the ARK 390 by Chef's Banquet, which can be purchased at places like Costco or Amazon.com—contains enough food for the average adult to consume 2,000 calories a day for a month. That's breakfast, lunch and dinner; all you need to do is add water.
"I think they were intrigued by the bucket," says Dr. Melzer, who practices in Portland, Oregon. "It's a worthwhile investment in your staff and a sure sign that you care for their well-being." He adds, "In the event of an emergency, you'll be glad you had it."
Cause for pause
Almost daily, it seems, reports of disasters are in the news; from natural disasters such as wildfires, tornadoes and floods, to tragedies such as mass shootings and lead contamination in public water sources. "In the grand scheme of things, it's highly unlikely that anything will happen," says Karl Citek, O.D., Ph.D., a professor of optometry at Pacific University College of Optometry in Forest Grove, Oregon. "What are the odds that a disaster would occur?" Dr. Citek says. "It's pretty low. But then again when it does happen ..."
It can happen virtually in your backyard. Dr. Citek recalled the 1980 eruption of Mount St. Helens, an active volcano in the neighboring state of Washington. And last October, a student gunman entered a classroom at a nearby Oregon community college, about 200 miles from Pacific University, and fatally shot eight students and a teacher. These days, Pacific University's emergency preparedness goes beyond fire drills. They also conduct active-shooter drills.
Eye of the storm
Brian Kubo, O.D., was serving in the U.S. Army Reserve in support of Operation Enduring Freedom at Fort Polk, Louisiana, when Hurricane Katrina devastated New Orleans and other gulf states in August 2005. The devastation wrought by Katrina, mostly brought on by flooding, largely missed Fort Polk, which is about 250 miles from New Orleans. However, a month later, Hurricane Rita roared in. "The eye of the storm came near the base and went through the western Louisiana-eastern Texas border," says Dr. Kubo, who practices in Honolulu, Hawaii. "We lost power for over a week." And that wasn't Dr. Kubo's first brush with a tropical storm. His medical unit in the Hawaii Army National Guard was assigned to the island of Kaua'i during Hurricane Iniki in 1992. The unit consisted of Dr. Kubo, physicians, nurses, dentists and medics.
"We keep a week's worth of dry foods and water—including for our dogs—on hand," he says. "I keep my barbecue grill propane tank full during hurricane season so we can cook and boil water if we need to. We also have lanterns and batteries, as well as candles and basic First Aid supplies."
Planning ahead
So how can a doctor of optometry prepare for these eventualities to keep his or her offices open for patients and staff? The doctors offer several tips for the practice, and at home:
- Store bottled water.
- Keep filtration straws, which make contaminated water drinkable, on hand.
- Keep a landline phone.
- Batteries are good, but radios that don't require batteries are better.
- Know where your office gas and water lines are so they can be turned off in case of a leak.
- Consider CPR training for your staff. In some states, such as Oregon, it is required by law.
"If nothing else, everyone should develop a plan of where family members should go if there is an emergency, as well as a central contact person—family or friend in another city or state—who can be called when local communication or travel is disrupted," Dr. Citek says.
So what will Dr. Melzer be getting his staff this Christmas?
"We're considering providing each staff person with a 55-gallon water container with a filter for storage of emergency water supply," Dr. Melzer says.