Denials & Reimbursement Support

Experiencing denied claims, downcoding, credentialing delays or health and vision plan issues?

AOA advocacy teams help investigate and address reimbursement challenges impacting optometric practices so you don't have to navigate them alone. 

AOA advocacy efforts have helped restore more than $12 million in reimbursements to doctors of optometry by addressing denials, credentialing issues, claim edit errors and payer-related concerns affecting patient care and practice sustainability.

Report your issue below:

What This Helps You Do

Report reimbursement, credentialing and health or vision plan concerns impacting your practice, including denied claims, downcoding, claim edits and payer-related issues. 

What to Expect

Submit your issue through the form above and AOA advocacy teams will review the information to help identify broader trends, investigate concerns and support resolution efforts where appropriate. 

Why AOA

AOA advocacy teams work directly on issues affecting doctors of optometry nationwide and bring deep expertise in reimbursement, payer policy and practice-impacting health and vision plan challenges.